SHIPPING
At InnoviSmart, we are committed to delivering your orders as efficiently as possible. Please review our shipping policies below:
Processing Time:
- All orders are processed within 1-3 business days from the order date.
- Orders placed during holidays and sale seasons may experience a slight delay.
Shipping Time:
- We ship worldwide from our warehouse in Hong Kong.
- Due to high demand, please allow 2-4 weeks for your order to arrive. Shipping times may vary by location, but most orders arrive within 7-20 business days.
Shipping Costs:
- Enjoy free insured shipping on all orders—no minimum spend required.
- Your package is fully insured for protection during transit.
Order Tracking:
- Once your order is shipped, you will receive an email with a tracking number so you can follow your package's journey.
Missing or Delayed Orders:
- If you do not receive your order within 30 days of shipping, please contact us at info@innovismart.com for a full refund or further assistance.
Contact Us:
- If you have any questions or need help with your order, please reach out to our customer service team at info@innovismart.com.